Can I reset my progress and start over from the beginning?
Yes, it is possible to reset your course progress. Here’s how it works:
• If Your Plan Includes Pass Insurance: If you did not pass the exam and your plan includes Pass Insurance, we can reset your course and provide an extension free of charge.
• For Other Cases: We can offer a full reset of your account for an additional fee. This is because resetting your account creates a clean slate that, in theory, could be transferred to someone else.
For more details or to request a reset, please contact our support team.
Updated on: 01/15/2025
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